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Frequently Asked Questions

Product & Ingredients

Are your products preservative-free?+

Yes. No artificial preservatives, colours, or shortcuts — every blend is hand-crafted in small batches, temple-kitchen style.

What pack sizes are available?+

Most products come in 500g packs; select items are also available in 250g.

How should I store the masalas?+

Store in an airtight container in a cool, dry place, away from direct sunlight and moisture, to preserve freshness and aroma.

What is the shelf life?+

Typically 3-6 months for preservative-free pudis/powders.

Are your products vegetarian?+

Yes, 100% vegetarian.

How do I place an order?+

Order directly on our website, or message us on WhatsApp at 9986818689.

What payment methods do you accept?+

We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for eligible orders.

Can I place a bulk or custom order?+

Yes — for bulk or wholesale requirements, please reach out via WhatsApp and our team will assist you.

Where do you deliver?+

Currently, we ship within India only.

How long does it take to prepare my order?+

We pack every order fresh after confirmation. Please allow 1–3 business days for preparation and dispatch.

What are the delivery timelines?+

• Bengaluru: 1–2 business days from dispatch • South India: 3–4 business days from dispatch • Rest of India: 5–7 business days from dispatch

Can I track my order?+

Yes, you’ll receive a tracking link via SMS or email once your order is handed to our logistics partner.

What if my package is damaged or tampered on arrival?+

Please contact us immediately at 9986818689 or support@puliyogarecompany.com with photos of the package.

What is your return/refund policy?+

Please see our full Refund Policy page for detailed information.

What makes Iyengars Puliyogare Company different?+

Rooted in temple prasadam heritage, our recipes are passed down through generations and made without shortcuts — pure ingredients, timeless recipes.

Do you have a physical store?+

Currently we have made some of our products available in retail stores in limited areas. We will update as soon as we open our own stores.

Still have questions? Reach out to us on WhatsApp at 9986818689